Have questions about our medical billing, coding, credentialing, or revenue cycle management services? Let us clear up any confusion you may have about our services.
FAQ’s
Why would I need Revenue Cycle Management (RCM) solutions for my practice?
Every practice with a long-term vision needs RCM. To sustain your practice and build stable revenues, you must utilize RCM services. It will not only help you boost your financial position but also remove any administrative hauls.
How can I improve my practice revenues with Heal Serene’s RCM solutions?
RCM helps you streamline your practice management and plug all the leakages. You can not only sustain your existing revenues but also enhance them by simply optimizing your practice.
What does RCM cover?
RCM covers all the aspects of your practice. From appointment scheduling to practice management, it does all the work for building a stable revenue stream.
Is credentialing necessary for my practice?
Yes, credentialing is a crucial step for your healthcare practice. Credentialing ensures that your practice meets specific qualifications and standards set by payers and regulatory agencies. It’s a vital process for your practice.
When do I have to get re-credentialed?
Re-credentialing occurs after every fixed interval. Usually, a period of 3 years passes before you get credentialing done. Meanwhile, we keep track of your credentials to instantly re-credential you when required.
How long does credentialing usually take?
Credentialing takes 60 to 90 days. The federal insurance companies may take only 60 days while the commercial payers process your requests in 90 days.
What happens if my claim gets denied?
In case of claim denial, we revise your claim and investigate the real cause of the denial. We rectify the errors, proofread, and resubmit the claims. To minimize the rework costs, we instantly proceed with a denied claim.
Is specialty billing different from regular billing?
While both involve submitting claims to insurance providers for reimbursement, specialty billing requires a deeper understanding of complex coding and billing procedures.
How do I ensure that my reimbursement won't be delayed?
We process your claims instantly on the initial working day to keep you on track with your payments. Constant follow-ups help us stay in the loop on the claim status and eventually speed up the reimbursement process.
